Order process

You can place orders on collection credit – an advance payment on the operating credit of your department – or with project funding.

We order in the first instance with the suppliers of the Framework Contract Printed Books UGent, i.e. Standaard Boekhandel, Delbanco and Erasmus Boekhandel for the period 2016-2020. For publications in non-Western languages, we are not bound by this agreement.

When necessary, urgent orders can be purchased online with VISA.

We keep you informed about the progress of your order with automatic status updates.

We provide department liaisons with a monthly global report of their collection credit. As a proxy, you can always consult SAP or Apollo for an up-to-date status report.