Ground Lion
About
Ground Lion is an adaptive case management software developed by LoQutus. LoQutus offers ICT advice and solution implementations for larger corporations. They differentiate themselves by using state of the art tools, standard methodology and proces driven architecture concepts. LoQutus wants enhance their current case and content management activities. Therefore they translated their experience and expertise in the domain of case and content management into a software called Ground Lion. To optimize the product and their go-to-market strategy a Living Lab project has been set up.
During this Living Lab research, MICT is responsible for the user research. The research starts with a survey to collect information on current habits and practices related to case management as well as the awareness and usage of case management tools. Additionally the survey assesses the potential of Ground Lion as a supporting product in case management. In a next step interviews will be organized to uncover drivers and barriers to implement Ground Lion in companies. As a last step, several co-creation sessions with different stakeholders from the ecosystem are organized to optimize the go-to-market strategy.
Methodology
MICT is responsible for the survey, interviews and co-creation workshop in close collaboration with iMinds-SMIT-VUB
Duration
The project runs from 01/06/2014 till 01/07/2015
Staff Involved
- Lynn Coorevits