FAQ
When will I recieve my invoice/refund
Invoices and reimbursements are mailed to the student and take place at fixed times during the academic year:
after enrolment, early December, mid March, early May and early June
Why did my tuition fee increase? / Why is my invoice so high?
After enrolment you receive an initial invoice (mostly for 60 credits).
If your enrolment or the amount of credits changes during the academic year, you will receive by mail a new invoice with an adjusted tuition fee early December, mid March, early May or early June.
If you know the amount of credits you will take, you can calculate your tuition fee with the info you can find on tuition fees and make directly the correct payment with the structured reference on the initial invoice
On which bank account number will I receive the refund?
The reimbursement will be done on the bank account number mentioned in Oasis. This may differ from the account number of the original payment.
You can change your account number at Oasis.ugent.be
Why do I not receive a final invoice with the full tuition fee after I have made the payment?
If you paid the correct tuition fee, you will not receive a new invoice because there is no outstanding debt any more.
A final invoice can be requested by sending an email to studiegeld@ugent.be.
How much do I still have to pay?/ How much will be refunded?
All this information can be found on your account balance at Oasis.
I forgot to mention the structured reference of my payment, what can I do?
You can email a printscreen of the money transfer at studentenfacturen@ugent.be. Please mention your student number.
We will link the payment to your outstanding invoice.
Can I pay my invoice in installments?
Yes, you can. Please send an email for more info to studiegeld@ugent.be
I have terminated my enrolment at Ghent University. Will I get a refund?
A (partial) reimbursement of your tuition fee depends on your scholarship status, the date of termination, the course and the type of contract.
For more info: https://www.ugent.be/student/en/administration/tuition/refund.htm